Here's how an overview of NexLvL Inbox.

Inbox (An Overview)

Search for individual messages from here.

This is where to to filter the open messages, resolved, pending, snoozed, or all.

Here are the inbox categories to filter out your messages.

Mine, Unassigned and All

This is your inbox settings page. You can store your inboxes here.

This is a general overview of your inbox. The open conversations agent status and individual conversations by agents.

This is where to view your Customer Satisfaction scores.

This is your agent's messaging support dashboard.

This are your inbox' labels /tags overview.

This is where to filter your inbox according to the connected domains. This is where you can filter and view them per inboxes.

If you have separate teams, this is useful. This is where to see an overview of your inbox per team.

Where you can find your auto reply response messages.

You can build your teams from here.