Let me give you a quick tour of the skills you can train your chatbot for inside NexLvL CRM.

AI ChatBot Skills

This enables your chatbot to answer user questions by drawing from a predefined set of questions and answers.

Questions and Answers

This feature equips the AI chatbot with the ability to engage in casual and friendly conversations with users.

Smalltalk

This skill focuses on collecting user information and converting visitors into leads or potential customers. This skill can be used to gather contact information, qualify leads, or schedule appointments.

Lead Capture

This function allows customers to request a transfer from the AI chatbot to a human agent.

Human Rollover

This capability enables you to receive regular notifications summarizing the details of each conversation the chatbot engages in.

Send Conversation Summaries

This is where the AI chatbot engages customers by asking them targeted questions to gather important information

Form/Lead Capture

This skill enables an AI chatbot to automatically respond to incoming text messages on your behalf.

SMS Channel

With this feature, you can provide the chatbot with specific topics to avoid.

Negative Topic

This function allows you to receive notifications whenever the chatbot successfully generates a new lead or captures important information through a form.